Freedom of Information Act

The City of Carbondale falls under the provisions of the Illinois Freedom of Information Act. Persons wishing to view or obtain copies of City records should submit a written request to the City Clerk's Office either by mail, fax or email. The City has five working days to provide the records; however, certain records are exempt from disclosure under the Freedom of Information Act, in which the requestor will be provided an aplanation of the denial.   

City of Carbondale FOIA Officers

General requests for City records to City Clerk Jennifer Sorrell

Police Department records requests to Records Supervisor Marcia Toliver

Police Pension Board records requests to Sgt. Anthony Williams

Fire Pension Board records requests to Administrative Secretary Kathy Haldeman

How do I obtain copies of records?

Submit a written or email request specifying which records you wish to obtain and submit it to the appropriate Freedom of Information Officer.

Online Records

The passage of Public Act 98-1129 provides that a public body is not required to furnish copies of records which are maintained on the public body’s website. In the event that a person is unable to reasonably access the record, they should resubmit their FOIA request, and advise the public body why they were not able to access said records. Then the public body shall provide the requested record in accordance with the Illinois Freedom of Information Act.

When will I receive my records?

The City will provide a response to noncommercial FOIA requests within five business days, unless a mutually-agreed upon date is established. Certain records or portions of records are exempt from disclosure under the Freedom of Information Act. If the records are exempt, the requestor will be provided with the specific provision(s) in the Freedom of Information Act which makes them exempt. The specific exemptions may be reviewed here:

Questions regarding the Freedom of Information Act may be addressed to one of the Freedom of Information Officers or by emailing foiofficer@explorecarbondale.com

Fees for Records

Copies of records will be provided in the format specified by the requestor, if feasible.

Charges for copies of records will be imposed in accordance with the following:

  • The first fifty (50) black-and-white, letter size pages and/or legal size pages will be copied and provided free of charge;
  • All letter size and/or legal size black-and-white copies exceeding the first fifty (50) copies will be provided at a cost of fifteen cents per page;
  • All color copies, oversized copies, plats, maps, discs, diskettes, tapes, CDs or DVDs will be provided at the City’s actual cost for reproducing the record.
  • Fees applicable to copies furnished in a paper format shall not be applicable to those records when furnished in an electronic format, except in the case of a voluminous request. For a voluminous request where records are to be provided in an electronic record format (but not PDF), $20 up to 2 MB, $40 up to 4MB, and $100 over 4MB; if the records are in PDF format, $20 up to 80 MB; $40 up to 160 MB; and $100 for more than 160 MB of data. If the responsive electronic records are in both a portable document format and not in a portable document format, the public body may separate the fees and charge the requester under both fee scales.
  • Copies may be certified by the City Clerk at an additional cost of $1 per record.
  • There is a charge of $10 for each hour spent by personnel in searching for and retrieving a requested record or examining the record for necessary redactions. No fees shall be charged for the first 8 hours spent by personnel in searching for or retrieving a requested record.
  • Per the Illinois Vehicle Code, 625 ILCS 5/11-416, there is a fee of $5.00 for copies of traffic crash reports

To assist a requestor in submitting the required written request, the procedure of "How to Request Records" may be downloaded. The City has five working days to provide the records. Certain records are exempt from disclosure under the Freedom of Information Act. If the records are exempt, the requestor will be provided with the specific provision(s) in the Freedom of Information Act which makes them exempt. The Request for Records Fillable Form is available here.

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