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1. What commercial and residential building codes does the City enforce?
2. My landlord won’t fix problem(s) in my rental unit. Can the City help me?
3. When should I get a building permit?
4. How do I obtain a building permit?
5. How are permit fees calculated?
6. Can I construct a detached storage building or garage?
7. Does the City require a building permit for fences and driveways?
8. Do I need a permit for a pool?
9. What are the requirements to rent a property?
10. Is a building permit required for private decks?
11. May I store my refuse carts outside?
12. Where can I park additional vehicles if I need more parking spaces?
13. What are the rules for parking on private property for car repairs?
14. Who should I contact about abandoned cars or personal property parked on a City street?
15. What is the height restriction on grass and weeds?
16. Do I need a permit to have a garage sale? Where can I display my signs?
17. What about other types of signs?
18. Why is an abandoned house allowed to sit vacant and deteriorate?
19. How do I file a complaint against my landlord?
20. How often is a landlord required to have their property inspected?
21. I rent a family member’s house; does this have to be inspected by the Building and Neighborhood Services Division?

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1. How do I request dismissal of a ticket for Operating Uninsured Motor Vehicle, No Valid Registration or No Valid Driver’s License?
2. When is my next court date?
3. What is the status of my case?
4. Do I need to appear in court for my ticket?
5. What do I need to do if I just want to pay my ticket?
6. Do I need an attorney for my case?
7. Can I seek advice from the City Attorney’s Office?
8. Will my driver’s license be suspended because of my ticket?
9. How do I reschedule a court date if I cannot come to court on the date on my ticket?
10. What happens if I missed my court date?
11. How do I vacate a judgment?

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1. When and where are the City Council meetings?
2. May I address the City Council during a City Council Meeting?
3. Are City Council meetings televised?
4. How can I place an item on the City Council Agenda?
5. How do I apply for a liquor license?
6. How do I register to vote?
7. How do I obtain a copy of the City Council Agenda?

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1. What’s the City Manager’s function?
2. How is the City of Carbondale governed?
3. Does the City Manager participate in policy determination?
4. How much citizen participation is possible under council-manager government?

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1. Who created the City’s new website?
2. Was there an RFP sent out for this project?
3. Why didn’t the City choose to use a local company for this project?
4. How much money was spent on this project?
5. What does this price include?
6. Why did the City decide to revamp its website?
7. What are some of the big changes the City made to its website?
8. Can you submit forms and applications online?
9. How do you sign up for City alerts?
10. Can I add events to the City’s calendar?
11. How do I access City Council information?
12. How do you search for information on the website?

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1. How do I rent the Carbondale Civic Center, Town Square Pavilion, Veteran’s Plaza or Friendship Park?
2. Can I rent the Civic Center or a room by the hour?
3. Can I rent the Civic Center for a private party?

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1. Do I have to apply for Enterprise Zone benefits?
2. Can the boundaries of the Zone be changed to include my property?
3. When does the Enterprise Zone expire?
4. Are there any infrastructure incentives offered?
5. Are there homes or lots for sale in the Carbondale area?
6. How can I contact Greater Egypt Regional Planning and Development Commission?
7. What is the population of Carbondale?

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1. What is Carbondale’s General Fund annual budget?
2. What are Carbondale’s annual General Fund expenditures?
3. How can I get a copy of your Comprehensive Annual Financial Report (CAFR)?
4. What is the City’s fiscal year?
5. Where is your office located?
6. What are the City’s sources of revenue?

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1. How do I apply for a job with the Fire Department?
2. Where can I get information about emergency preparedness?
3. What if I can’t afford a smoke detector?
4. Where should I install smoke detectors in my home?
5. Is a Carbon monoxide (CO) detector required in my home
6. Can I have a fire on my property?
7. Why do fire trucks respond to traffic crashes?
8. Does the fire department refill fire extinguishers?

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1. How do I obtain copies of records.
2. When will I receive my records?

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1. Can I apply online?
2. How do I apply for a lateral entry police officer position?
3. What is the hiring process?
4. What positions are currently available?
5. What type of benefits does the City offer?
6. Where do I send my application and/or resume for a job posting?

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1. How does the City of Carbondale operate?
2. How are the Mayor and the Council Members elected?
3. What are the duties of the Mayor?
4. What are the duties of the City Council?
5. When does the City Council meet?

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1. Are there homes or lots for sale in the Carbondale area?
2. Where can I get a copy of the Zoning Ordinances for the City of Carbondale?
3. If I'm building a new home or other type of development, where do I go to get my questions answered and my site plans approved?
4. When should I get a building permit?
5. How do I find the zoning for my property?
6. Do I have to get a permit to work on my house?
7. Can I conduct a business in my home?
8. Can I place a temporary sign on my property?
9. How do I apply for a Special Use Permit?
10. How do I get permission to have a block party in my neighborhood?
11. I live in a residential neighborhood. Can I have chickens in my backyard?
12. How do I file a complaint against my landlord
13. How often is a landlord required to have their property inspected?
14. I rent a family member’s house; does this have to be inspected by the Building and Neighborhood Services Division?

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1. What are your administrative business hours?
2. Are you currently hiring for the position of police officer and what are the qualifications needed to become a police officer?
3. Will the Carbondale Police Department take my fingerprints for a job application or professional license?
4. Will the Carbondale Police Department provide extra patrols while I am away on vacation?
5. What is bond?
6. What is the difference between an ordinance violation and a criminal violation?
7. What is Court Supervision?
8. When should I call to report suspicious activity?
9. Does the Carbondale Police Department unlock vehicles for lockouts?
10. Can I pass a stopped school bus?
11. What is the administrative tow fee?
12. Once I pay my administrative tow fee, how do I retrieve my vehicle?
13. How can I request traffic crash reports?
14. How can I request other police records?

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1. How do I get a pot hole fixed or report a concern about signage?
2. Do we reuse the wastewater and send it back to town?
3. How much water do we treat each day?
4. Who do I call when my garbage has not been picked up?
5. Who should I contact about pavement failures, overhead street lighting, traffic signs, traffic signals, street litter and debris, snow and ice control and storm water drainage?
6. Who repairs and/or replaces burned out or damaged street lights?
7. Will the City repair/replace the sidewalk in front of my home?
8. My home is without water, what do I do?
9. Where do I report a water leak or sewer backup?
10. How do I find out about renting park facilities (Carbondale Town Square Pavilion, Washington Street Venue, Veterans Memorial Plaza and Friendship Park)?

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1. How do I get water services turned on at my new residence?
2. How often will I receive a bill?
3. How do I pay my bill?
4. What happens if I forget to pay my bill?
5. How much is the deposit for water services?
6. I know my move in / move out date. How soon should I contact you to set up service?
7. When will I get my deposit back?
8. How long does it take to receive my refund check once I close my account?
9. What happens if my water gets disconnected?
10. Why has my bill increased?