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City staff will continue to report to work and will be available by phone or email to assist the public. For those residents that need to pay a bill, you can do so at http://www.explorecarbondale.com/411/Online-Bill-Pay, via regular mail, or your payment can be placed in the dropbox on the west side drive at City Hall. The Revenue Office will continue to assist customers with billing questions at 618-457-3265. The City of Carbondale will waive late fees for those customers that have difficulty making payments via these temporary arrangements.
All current events planned for the Civic Center or Town Square Pavilion will be canceled.
All public safety personnel will operate normal shifts and will provide normal 24-hour coverage.
Public Works departments will continue to operate as normal; refuse and recycling will collect on normal route days. Bulk item pickup is suspended until further notice.
The Fire Department, Police Department and Maintenance and Environmental Service Offices are also closed to the public.