The CDC recommends (https://www.cdc.gov/coronavirus/2019-ncov/index.html) implementing community mitigation strategies to slow the spread of the virus, primarily for the purpose of protecting people that are at higher risk for severe illness and to protect the healthcare and critical infrastructure workforces. As such, the City of Carbondale is implementing the following protocols effective immediately:

• Face masks are required to enter City Hall/Civic Center. For residents needing to make payments, we still encourage using alternative payment methods, such as online, by mail, dropbox, or at bank locations. To pay a bill, you can do so at http://www.explorecarbondale.com/411/Online-Bill-Pay, or your payment can be placed in the dropbox on the west side drive at City Hall. The Revenue Office continues to assist customers with billing questions at 618-457-3265
• All current events planned for the Civic Center or Town Square Pavilion will be canceled, except for voting
• The Carbondale City Council meetings are being held remotely. For login information, please view the City’s website calendar
• All public safety personnel will operate normal shifts and will provide normal 24-hour coverage
• Public Works departments will continue to operate as normal; refuse and recycling will collect on normal route days

For any questions or concerns please contact us at covid19.questions@explorecarbondale.com.

For more information on implementing measures to assist in reducing the spread of the virus, please view the City’s press release post on March 13, 2020.