Coronavirus Disease 2019 (COVID-19) Information

On January 18, 2021, Governor JB Pritzker announced Region 5, which includes Jackson County, would reenter Phase 4 of the Restore Illinois Plant. For more information on Phase 4, click here. For further guidance, the State of Illinois has developed a business toolkit complete with signage, posters, and other resources to ensure business and activities are conducted in accordance with the latest public health recommendations. For more on the safety guidelines and access to the toolkit, click here.


The Governor also announced plans for efficient and effective statewide vaccine distribution. Details on the Vaccine Administration Plan can be found here.


Report Violations That Occur Inside Carbondale City Limits

To report violations of face coverings and/or over-occupancy within Carbondale city limits, please complete the online form available here.

If the violation occurred at a restaurant, you can also call the Jackson County Health Department (618) 684-3143.

Carbondale Mayor Mike Henry signed an Executive Order to assist local bars and restaurants with outdoor seating. For further clarification or to apply for a permit, please see below.

Declaration to keep from being evicted due to COVID related issues

This declaration is for tenants, lessees, or residents of residential properties who are covered by the CDC’s order temporarily halting residential evictions (not including foreclosures on home mortgages) to prevent the further spread of COVID-19.

The CDC recommends (https://www.cdc.gov/coronavirus/2019-ncov/index.html) implementing community mitigation strategies to slow the spread of the virus, primarily for the purpose of protecting people that are at higher risk for severe illness and to protect the healthcare and critical infrastructure workforces. As such, the City of Carbondale is implementing the following protocols effective immediately:

  • Face masks are required to enter City Hall/Civic Center. For residents needing to make payments, we still encourage using alternative payment methods, such as online, by mail, dropbox, or at bank locations. To pay a bill, you can do so at http://www.explorecarbondale.com/411/Online-Bill-Pay, or your payment can be placed in the dropbox on the west side drive at City Hall. The Revenue Office continues to assist customers with billing questions at 618-457-3265
  • All current events planned for the Civic Center or Town Square Pavilion will be canceled, except for voting
  • The Carbondale City Council meetings are being held remotely. For login information, please view the City’s website calendar
  • All public safety personnel will operate normal shifts and will provide normal 24-hour coverage
  • Public Works departments will continue to operate as normal; refuse and recycling will collect on normal route days

For any questions or concerns please contact us at covid19.questions@explorecarbondale.com.

For more information on implementing measures to assist in reducing the spread of the virus, please view the City’s press release post on March 13, 2020.

Information Updates